Return policy

Customers can return their order within 15 days of the order delivery
All returns must be in unused condition with all original tags and packaging intact
The product amount will be credited back to his/her Lulla Buy wallet, once we have received the products and quality check is done
Refund of shipping and COD charges is not applicable
To schedule a return, please call at Customer Care at +91 9572 861004. The Reverse Pick up facility is available on limited pincodes.

If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.

Note: For replacement, kindly follow the return procedure for the product you want to replace and then use the store credit we give you in Lulla Buy wallet to place the order for the new product .
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